Greggs Headquarters Address, Head Office Location, and Contact Details
Greggs plc is the UK’s largest bakery chain, founded in 1939 by John Gregg as a bakery delivery round in Newcastle upon Tyne, and now operating over 2,500 shops across the United Kingdom selling savouries, sandwiches, salads, and sweet treats. The company is headquartered at Greggs House, Quorum Business Park, in Longbenton, North Tyneside — a site to which it relocated in 2016 from its previous head office in Jesmond, Newcastle upon Tyne. Greggs is listed on the London Stock Exchange and is one of the UK’s most recognised high street food-to-go brands, employing over 30,000 people across its shop network, manufacturing sites, and head office.
Quick Facts
Head Office Address
Greggs plc, Greggs House, Quorum Business Park, Newcastle upon Tyne, NE12 8BU
Head Office Phone Number
0191 281 7721
Customer Care Number
0808 147 3447 (free from UK landlines and mobiles)
Recruitment Number
0191 743 3488
Investor Relations Email
investorrelations@greggs.co.uk
Supplier Enquiry Email
ariba@greggs.co.uk
Franchise Enquiry Email
franchise.enquiries@greggs.co.uk
Greggs Foundation Phone
0191 212 7626
Official Website
greggs.com / corporate.greggs.co.uk
Stock Exchange
London Stock Exchange (LSE: GRG)
Greggs Head Office Address
Registered & Operational Head Office
Greggs plc, Greggs House, Quorum Business Park, Newcastle upon Tyne, NE12 8BU
Customer Correspondence Postal Address
Greggs PLC, Greggs House, Quorum Business Park, Newcastle upon Tyne, NE12 8BU
About the Greggs Head Office
Greggs House at Quorum Business Park is located in Longbenton, North Tyneside, approximately four miles north-east of Newcastle city centre, accessed via the A188 and with direct Metro connections to Newcastle city centre from nearby Four Lane Ends Metro station. The Quorum Business Park campus is one of the largest business parks in the North East of England, housing Greggs’ executive leadership, finance, IT, marketing, HR, and all central support functions for the entire UK shop estate. Greggs relocated to Quorum Business Park from its former Jesmond, Newcastle headquarters in 2016 as the business expanded rapidly, requiring a larger and more modern corporate campus to accommodate its growing head office workforce. Standard head office business hours are Monday to Friday, 9am to 5pm.
How to Contact Greggs
For customer care and general enquiries
Call 0808 147 3447 (free from UK landlines and mobiles) for all customer care enquiries including product, shop, and general queries. Customer support is also available via the contact form at greggs.com/contact.
For head office and corporate enquiries
Call 0191 281 7721 for all head office and corporate enquiries, including supplier and trade queries. Lines are open Monday to Friday 9am to 5pm.
For investor relations
Call 0191 281 7721 or email investorrelations@greggs.co.uk for all investor and analyst enquiries.
For supplier enquiries
Email ariba@greggs.co.uk or call 0191 281 7721 for all supplier and procurement enquiries.
For franchise enquiries
Email franchise.enquiries@greggs.co.uk for all Greggs franchise partnership enquiries.
For recruitment enquiries
Call 0191 743 3488 or visit careers.greggs.co.uk for all job vacancies and recruitment enquiries across shops, manufacturing sites, and head office.
For Greggs Foundation enquiries
Call 0191 212 7626 or visit greggsfoundation.org.uk for all charity and community foundation enquiries.
For written correspondence
Write to Greggs PLC, Greggs House, Quorum Business Park, Newcastle upon Tyne, NE12 8BU for all formal written correspondence and complaints.
For unresolved complaints
Escalate unresolved complaints to Citizens Advice at citizensadvice.org.uk or the Retail Ombudsman.
Greggs Senior Leadership
Chief Executive Officer
Roisin Currie serves as Chief Executive Officer of Greggs plc, having been appointed CEO in May 2022 following the retirement of Roger Whiteside. Under her leadership, Greggs has accelerated its shop expansion programme — targeting over 3,000 shops in the UK — and extended its trading hours with an evening food-to-go offering, significantly growing its share of the lunch and dinner food-to-go market. She has championed Greggs’ strategic expansion beyond the traditional high street into travel hubs, retail parks, drive-throughs, and franchise partnerships, and led the rollout of the Greggs app and loyalty card scheme which has attracted millions of members.
Frequently Asked Questions
Where is the Greggs head office?
Greggs’ registered and operational head office is at Greggs House, Quorum Business Park, Newcastle upon Tyne, NE12 8BU. The company relocated to Quorum Business Park in 2016 from its previous head office in Jesmond, Newcastle upon Tyne.
What is the Greggs customer service number?
The Greggs customer care number is 0808 147 3447, which is free to call from UK landlines and mobiles. For head office and corporate enquiries, call 0191 281 7721.
When was Greggs founded?
Greggs was founded in 1939 by John Gregg as a bakery delivery round operating out of Newcastle upon Tyne. The first Greggs shop opened in Gosforth, Newcastle in 1951, and the business was incorporated as Greggs plc, floating on the London Stock Exchange in 1984.
How many Greggs shops are there?
Greggs operates over 2,500 shops across the United Kingdom, with a stated target of growing the estate to over 3,000 shops. Shops are located across high streets, retail parks, travel hubs, hospitals, universities, and motorway service areas nationwide.
How do I make a complaint to Greggs?
Call 0808 147 3447 (free), use the contact form at greggs.com/contact, or write to Greggs PLC, Greggs House, Quorum Business Park, Newcastle upon Tyne, NE12 8BU. If unresolved, escalate to Citizens Advice at citizensadvice.org.uk.
Does Greggs do franchise?
Yes. Greggs operates franchise partnerships alongside its company-owned shop estate, particularly in locations such as airports, motorway service areas, hospitals, and universities. Franchise enquiries can be directed to franchise.enquiries@greggs.co.uk.