McDonald’s Headquarters Address, Head Office Location, and Contact Details
McDonald’s Restaurants Limited is the UK operating subsidiary of McDonald’s Corporation, the world’s largest fast food company. McDonald’s first opened in the United Kingdom in 1974 and now operates over 1,450 restaurants across England, Scotland, Wales, and Northern Ireland, employing more than 135,000 people. The UK and Ireland business is run separately from McDonald’s global headquarters in Chicago and operates its own head office in East Finchley, north London.
Quick Facts
Head Office Address
11–59 High Road, East Finchley, London, N2 8AW, United Kingdom
Customer Service Number
0370 524 4622
Customer Service Email
customerservices@mcdonalds.co.uk
Official Website
mcdonalds.com/gb
Chief Executive Officer
Lauren Schultz (appointed September 2025)
Industry
Quick Service Restaurants / Fast Food
Parent Company
McDonald’s Corporation, Chicago, Illinois, USA
McDonald’s UK Head Office Address
Head Office Address
McDonald’s Restaurants Limited, 11–59 High Road, East Finchley, London, N2 8AW, United Kingdom
About the McDonald’s UK Head Office
McDonald’s UK head office is located at 11–59 High Road in East Finchley, in the London Borough of Barnet. The East Finchley address serves as the registered office for McDonald’s Restaurants Limited, the legal entity through which all UK restaurant operations are managed, and is the primary address for all customer service, corporate, and formal written correspondence. East Finchley is served by the Northern line underground, with East Finchley station providing direct access to central London. Standard head office business hours are Monday to Friday, 9am to 5pm.
How to Contact McDonald’s UK
For customer service and complaints
Call 0370 524 4622, available Monday to Friday 9am to 6pm and Saturday to Sunday 10am to 4pm. This is the main UK customer care line for restaurant complaints, food quality issues, and general customer queries.
For customer service by email
Email customerservices@mcdonalds.co.uk for written complaints and customer feedback. The customer service team typically responds within one working day.
For formal written correspondence
Write to McDonald’s Restaurants Limited, 11–59 High Road, East Finchley, London, N2 8AW, United Kingdom.
For press and media enquiries
Call 0203 892 1000, available Monday to Friday 9am to 5pm. For urgent out-of-hours media enquiries, call 0203 426 0123.
For press enquiries by email
Email pressoffice@uk.mcd.com for all UK media and press office enquiries.
Frequently Asked Questions
Where is the McDonald’s UK head office?
McDonald’s UK head office is at 11–59 High Road, East Finchley, London, N2 8AW. This is the registered address for McDonald’s Restaurants Limited, the company’s UK operating entity.
What is the McDonald’s UK customer service number?
The McDonald’s UK customer service number is 0370 524 4622, available Monday to Friday 9am to 6pm and Saturday to Sunday 10am to 4pm. You can also contact them by email at customerservices@mcdonalds.co.uk.
How do I make a complaint to McDonald’s UK?
Call 0370 524 4622 or email customerservices@mcdonalds.co.uk. You can also use the McDonald’s virtual assistant at mcdonalds.com/gb or write to the head office at 11–59 High Road, East Finchley, London, N2 8AW.
Who is the CEO of McDonald’s UK?
Lauren Schultz is the CEO and Managing Director of McDonald’s UK and Ireland. She was appointed on 1 September 2025, succeeding Alistair Macrow.
Is McDonald’s UK the same company as McDonald’s USA?
No. McDonald’s UK is operated by McDonald’s Restaurants Limited, a separate UK-registered company, though it is a subsidiary of McDonald’s Corporation, the American parent company headquartered in Chicago, Illinois.