Wetherspoons Headquarters Address, Head Office Location, and Contact Details

J D Wetherspoon plc, universally known as Wetherspoons or simply “Spoons,” is one of the UK’s largest pub chains, founded in 1979 by Sir Tim Martin who opened the first pub on Colney Hatch Lane in Muswell Hill, north London on 9 December 1979. The company operates over 800 pubs and more than 50 hotels across the United Kingdom and Ireland, and is listed on the London Stock Exchange, making it one of the few publicly traded pub companies in Britain. Wetherspoons is headquartered at Wetherspoon House in Watford, Hertfordshire, an office complex the company refers to internally as the “Wethercentre.”

Quick Facts

Head Office Address

J D Wetherspoon plc, Wetherspoon House, Reeds Crescent, Central Park, Watford, Hertfordshire, WD24 4QL

Head Office Phone Number

01923 477 777

Customer Service Number

01923 477 777

Investor Relations Email

investorqueries@jdwetherspoon.co.uk

Mobile Order App Support Email

JDWMobileOrder@jdwetherspoon.co.uk

Official Website

jdwetherspoon.com

Founder & Chairman

Sir Tim Martin (founded 1979)

Industry

Pub / Hospitality / Hotels

Stock Exchange

London Stock Exchange (LSE: JDW)

Wetherspoons Head Office Address

Registered & Operational Head Office

J D Wetherspoon plc, Wetherspoon House, Reeds Crescent, Central Park, Watford, Hertfordshire, WD24 4QL

Ireland Branch Registered Office

31 Fitzwilliam Square, Dublin 2, Ireland

Customer Complaints Postal Address

JD Wetherspoon Customer Services, Wetherspoon House, Reeds Crescent, Watford, WD24 4QL

About the Wetherspoons Head Office

Wetherspoon House is located on Reeds Crescent within the Central Park business development in Watford, Hertfordshire, approximately 17 miles north-west of central London and around a five-minute drive from junction 5 of the M1 motorway. Watford Junction railway station is approximately a seven-minute drive or a short taxi ride from the Wethercentre, with frequent London Overground and Avanti West Coast services providing direct connections to London Euston in approximately 20 minutes. The campus houses all of J D Wetherspoon’s central business functions including finance, operations, audit, marketing, maintenance, property, and human resources. Standard head office business hours are Monday to Friday, 9am to 5pm.

How to Contact Wetherspoons

For customer service and general pub enquiries

Call 01923 477 777 for all head office and customer service enquiries about pub visits, complaints, food and drink queries, and general information. Lines are open Monday to Friday 9am to 5pm.

For individual pub enquiries

Visit jdwetherspoon.com and use the pub finder to locate the direct contact details for your nearest Wetherspoons pub, then contact that pub directly for table bookings, events, and specific queries.

For head office written correspondence and complaints

Write to JD Wetherspoon Customer Services, Wetherspoon House, Reeds Crescent, Watford, WD24 4QL for all written complaints and customer correspondence.

For investor relations

Email investorqueries@jdwetherspoon.co.uk or call 01923 477777 for all investor and shareholder queries. Write to Company Secretary, J D Wetherspoon plc, Wetherspoon House, Reeds Crescent, Watford, WD24 4QL.

For mobile app support

Email JDWMobileOrder@jdwetherspoon.co.uk for all queries related to the Wetherspoon Order & Pay app.

For careers

Visit jdwetherspooncareers.com/head-office for all current head office vacancies, and jdwetherspooncareers.com for pub and hotel management roles.

For unresolved complaints

Escalate unresolved complaints to Citizens Advice at citizensadvice.org.uk or the Retail Ombudsman. For food hygiene concerns, contact your local Environmental Health department or the Food Standards Agency at food.gov.uk.

Wetherspoons Senior Leadership

Founder & Executive Chairman

Sir Tim Martin founded J D Wetherspoon in 1979 and remains the driving force behind the company as Executive Chairman, making him one of the longest-serving founder-chairmen of any UK listed company. Well known for his outspoken views on Brexit — he was a prominent Leave campaigner in the 2016 referendum — Martin has led the company through more than four decades of growth, building it from a single pub in Muswell Hill into one of the UK’s most recognised hospitality brands. He was knighted in the 2025 New Year Honours for services to the hospitality industry.

Chief Executive Officer

Debbie Hewitt serves as Non-Executive Chair of the Board, with the day-to-day executive management of J D Wetherspoon handled by Sir Tim Martin as Executive Chairman in addition to a senior management team at the Wethercentre in Watford.

Frequently Asked Questions

Where is the Wetherspoons head office?

Wetherspoons’ registered and operational head office is at Wetherspoon House, Reeds Crescent, Central Park, Watford, Hertfordshire, WD24 4QL. The campus is known internally as the Wethercentre.

What is the Wetherspoons customer service number?

The Wetherspoons head office and customer service number is 01923 477 777, available Monday to Friday 9am to 5pm. For pub-specific enquiries, contact your local Wetherspoons directly via the pub finder on jdwetherspoon.com.

Who owns Wetherspoons?

J D Wetherspoon plc is a publicly listed company on the London Stock Exchange (LSE: JDW). Sir Tim Martin, the founder, retains a significant personal shareholding and serves as Executive Chairman, giving him substantial influence over the company’s direction.

When was Wetherspoons founded?

Wetherspoons was founded on 9 December 1979 by Tim Martin, who opened his first pub on Colney Hatch Lane in Muswell Hill, north London. The name “Wetherspoon” was inspired by a teacher from the 1970s TV show The Good Life, though it is also frequently said to reference a character from the American sitcom WKRP in Cincinnati.

How many Wetherspoons pubs are there?

J D Wetherspoon operates over 800 pubs and more than 50 hotels across the UK and Ireland. The company employs approximately 36,000 staff across its pubs, hotels, and head office.

How do I make a complaint to Wetherspoons?

Call 01923 477 777 (Monday to Friday 9am to 5pm) or write to JD Wetherspoon Customer Services, Wetherspoon House, Reeds Crescent, Watford, WD24 4QL. For faster resolution, speak directly with the pub manager at the relevant Wetherspoons location