Vodafone Headquarters Address, Head Office Location, and Contact Details
Vodafone is one of the world’s largest telecommunications companies, founded in the UK in 1982 and headquartered in Newbury, Berkshire, where it famously began life in 1985 operating above a curry house before growing into a global mobile giant. In the UK, Vodafone completed a landmark merger with Three UK on 31 May 2025 to create VodafoneThree, the UK’s largest mobile network operator with approximately 28 million subscribers combined and a commitment to invest £11 billion in the UK over the next decade. In May 2026, Vodafone Group agreed to buy out CK Hutchison Holdings’ 49% stake in VodafoneThree for £4.3 billion, with the deal expected to complete in the second half of 2026, making Vodafone Group the sole owner.
Quick Facts
UK Head Office Address
Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, United Kingdom
Global Head Office Address
1 Kingdom Street, Paddington, London, W2 6BY, United Kingdom
Head Office Phone Number
01635 33251
Customer Service Number
03333 040 191 (Vodafone UK customer service)
Press Office Email
media@vodafone.co.uk
Official Website
vodafone.co.uk / vodafone.com
CEO, VodafoneThree (UK)
Max Taylor
CEO, Vodafone Group
Margherita Della Valle
Industry
Telecommunications / Mobile / Broadband
Stock Exchange
London Stock Exchange & NASDAQ (VOD)
Vodafone Head Office Addresses
UK Registered & Operational Head Office
Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN
Vodafone Group Global Head Office (London)
1 Kingdom Street, Paddington, London, W2 6BY
London Digital Hub
Southwark, London — housing over 1,000 colleagues in Consumer, Digital, and Technology functions
Birmingham Office
Small Heath, Birmingham — approximately 4 miles from Birmingham city centre
About the Vodafone Head Office
Vodafone’s UK headquarters at The Connection campus in Newbury, Berkshire, is a cutting-edge complex of four buildings including two cafés, and has been the home of Vodafone UK’s head office operations since the company’s earliest days, cementing Newbury’s identity as one of the UK’s most important technology hubs. The Newbury campus hosts Vodafone’s UK tech hub and network operations centre, and a free shuttle bus service connects employees to Newbury town centre, with Newbury railway station approximately two miles from the campus providing regular services to London Paddington in around 45 minutes on the Great Western Mainline. Vodafone’s global headquarters at 1 Kingdom Street, Paddington, London, was established in October 2009 within the landmark Paddington Central development in west London, directly adjacent to Paddington mainline and Elizabeth line stations, and serves as the Vodafone Group corporate and investor relations hub.
How to Contact Vodafone
For consumer customer service
Call 03333 040 191 (free from a Vodafone mobile) for all Vodafone UK consumer customer service enquiries about mobile, broadband, SIM, billing, technical support, and account management. Lines are available 24 hours a day, 7 days a week. From a non-Vodafone phone, dial 03333 040 191 (standard local rate).
For Vodafone business customers
Call 08080 034 515 or visit vodafone.co.uk/business for all Vodafone Business account enquiries including mobile, broadband, IoT, and enterprise services.
For head office written correspondence
Write to Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN for all formal written and corporate correspondence.
For press and media enquiries
Email media@vodafone.co.uk for all UK press and media enquiries. Follow @VodafoneThreeUK on X (Twitter) for news and updates.
For investor relations (Vodafone Group)
Email ir@vodafone.com or write to 1 Kingdom Street, Paddington, London, W2 6BY for all Vodafone Group investor and shareholder enquiries.
For careers
Visit careers.vodafone.com/uk for all current Vodafone and VodafoneThree UK vacancies across Newbury, London, Birmingham, and field-based roles.
For unresolved complaints
Escalate unresolved Vodafone complaints to Ofcom’s approved Alternative Dispute Resolution (ADR) scheme at Ombudsman Services: Communications at ombudsman-services.org or call 0330 440 1614.
Vodafone Senior Leadership
Chief Executive Officer, VodafoneThree
Max Taylor serves as Chief Executive Officer of VodafoneThree, the UK entity created by the merger of Vodafone UK and Three UK in May 2025. He was appointed as CEO of the merged entity ahead of the merger’s completion, leading a newly-formed General Management Team including Darren Purkis as CFO, Andrea Dona heading Networks, and Rob Winterschladen leading Consumer operations. Under his leadership, VodafoneThree has committed to the CMA’s legally binding requirements on 5G rollout and consumer price protection as conditions of the merger approval.
Chief Executive Officer, Vodafone Group
Margherita Della Valle serves as Group Chief Executive Officer of Vodafone Group plc, having taken the role in 2023 and overseeing Vodafone’s global transformation strategy including the UK merger, the £11 billion UK network investment commitment, and the rationalisation of Vodafone’s European portfolio.
Frequently Asked Questions
Where is the Vodafone UK head office?
Vodafone’s UK registered head office is at Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Vodafone Group’s global head office is at 1 Kingdom Street, Paddington, London, W2 6BY.
What is the Vodafone customer service number?
The Vodafone UK customer service number is 03333 040 191, available 24 hours a day, 7 days a week. From a Vodafone mobile, you can also dial 191 for free.
Did Vodafone merge with Three?
Yes. Vodafone UK and Three UK completed their merger on 31 May 2025 to create VodafoneThree, the UK’s largest mobile network operator with approximately 28 million subscribers. In May 2026, Vodafone Group agreed to buy out CK Hutchison’s 49% stake for £4.3 billion, making it the sole owner.
Who is the CEO of Vodafone UK?
Max Taylor is the Chief Executive Officer of VodafoneThree, the merged UK entity created from Vodafone UK and Three UK. Margherita Della Valle is the Group CEO of Vodafone Group plc, the global parent company.
When was Vodafone founded?
Vodafone was founded in 1982 as Racal Telecom, a subsidiary of Racal Electronics, and made the UK’s first mobile phone call on 1 January 1985. It demerged from Racal in 1991 and became Vodafone Group plc.
How do I make a complaint to Vodafone?
Call 03333 040 191 (or 191 from a Vodafone mobile) or visit vodafone.co.uk/contact-us. Written complaints go to Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. If unresolved after 8 weeks, escalate to Ombudsman Services: Communications at ombudsman-services.org.