KFC Headquarters Address, Head Office Location, and Contact Details
KFC UK & Ireland is one of the UK’s largest quick service restaurant chains, having opened its first UK restaurant in Preston, Lancashire in 1965, and now operating over 900 restaurants across the United Kingdom and Ireland. The UK & Ireland business is headquartered at Orion Gate, Guildford Road, Woking, Surrey — a Restaurant Support Centre where approximately 350 head office employees have been based for over 25 years. KFC UK & Ireland is operated by Kentucky Fried Chicken (Great Britain) Limited, a wholly owned subsidiary of Yum! Brands Inc., the American fast food conglomerate that also owns Pizza Hut and Taco Bell.
Quick Facts
Head Office Address
Kentucky Fried Chicken (Great Britain) Limited, Orion Gate, Guildford Road, Woking, Surrey, GU22 7NJ
Head Office Phone Number
01483 717 000
Customer Service Number
0345 753 2532
Customer Service Hours
Monday to Saturday 9am to 8pm, Sunday 11am to 5pm
Official Website
kfc.co.uk
Industry
Quick Service Restaurants / Fast Food / Chicken
Parent Company
Yum! Brands Inc. (NYSE: YUM), Louisville, Kentucky, USA
UK Legal Entity
Kentucky Fried Chicken (Great Britain) Limited (Companies House No. 00967403)
KFC UK & Ireland Head Office Addresses
Registered & Operational Head Office (Restaurant Support Centre)
Kentucky Fried Chicken (Great Britain) Limited, Orion Gate, Guildford Road, Woking, Surrey, GU22 7NJ
KFC Limited Registered Address (subsidiary entity)
Unit 56, Wimbledon Stadium Business Centre, Riverside Road, London, SW17 0BE
Freepost Customer Services Address
KFC Customer Services, FREEPOST RRKA-HCAS-YSJC, Unit 4, Mount Mill Farm, Wicken, Milton Keynes, MK19 6DG
About the KFC UK & Ireland Head Office
KFC UK & Ireland’s Restaurant Support Centre at Orion Gate in Woking has been the base for the UK operation for over 25 years, with around 350 head office employees working across functions including food and quality, marketing, finance, HR, operations, and corporate affairs. Woking railway station is a two-minute drive from Orion Gate, with South Western Railway direct trains to London Waterloo taking approximately 30 minutes, and the M25 motorway, Heathrow Airport, and Gatwick Airport all within a short drive. The Orion Gate business park is located on Guildford Road, reached via the A322 from Junction 3 of the M3 motorway or via the A3 Woking turn-off.
How to Contact KFC UK
For customer service and general restaurant enquiries
Call 0345 753 2532 for all KFC UK customer service queries including complaints, missing items, delivery issues, and allergen information. Lines are open Monday to Saturday 9am to 8pm and Sunday 11am to 5pm.
For head office and corporate enquiries
Call 01483 717 000 for all KFC UK head office and corporate enquiries including supplier, franchise, and media queries. Lines are open Monday to Friday 9am to 5pm.
For written customer correspondence
Write free of charge to KFC Customer Services, FREEPOST RRKA-HCAS-YSJC, Unit 4, Mount Mill Farm, Wicken, Milton Keynes, MK19 6DG. Alternatively, write to Kentucky Fried Chicken (Great Britain) Limited, Orion Gate, Guildford Road, Woking, Surrey, GU22 7NJ.
For online contact form
Complete the online enquiry form at kfc.co.uk/contact for all written digital customer service queries, feedback, and complaints.
For careers and job vacancies
Visit jobs.kfc.co.uk for all KFC UK restaurant and head office job vacancies.
For unresolved complaints
Escalate unresolved complaints to Citizens Advice at citizensadvice.org.uk. For food safety concerns, contact your local council’s Environmental Health department or the Food Standards Agency at food.gov.uk.
Frequently Asked Questions
Where is the KFC UK head office?
KFC UK & Ireland’s head office, known as the Restaurant Support Centre, is at Orion Gate, Guildford Road, Woking, Surrey, GU22 7NJ. The company has been based at this Woking location for over 25 years.
What is the KFC UK customer service number?
The KFC UK customer service number is 0345 753 2532, available Monday to Saturday 9am to 8pm and Sunday 11am to 5pm. For head office and corporate enquiries, call 01483 717 000.
Who owns KFC UK?
KFC UK & Ireland is operated by Kentucky Fried Chicken (Great Britain) Limited, a wholly owned subsidiary of Yum! Brands Inc., the American fast food company headquartered in Louisville, Kentucky. Yum! Brands also owns Pizza Hut and Taco Bell globally.
How many KFC restaurants are there in the UK?
KFC operates over 900 restaurants across the United Kingdom and Ireland, including company-owned and franchised locations.
How do I make a complaint to KFC UK?
Call 0345 753 2532, complete the online form at kfc.co.uk/contact, or write free to KFC Customer Services, FREEPOST RRKA-HCAS-YSJC, Unit 4, Mount Mill Farm, Wicken, Milton Keynes, MK19 6DG. For food safety complaints, contact your local Environmental Health department