Barclays Headquarters Address, Head Office Location, and Contact Details
Barclays plc is a British multinational banking and financial services company with a history stretching back to 1690, when John Freame and Thomas Gould founded a goldsmith banking business on Lombard Street in the City of London. The group employs over 85,000 people worldwide and serves millions of retail, business, and institutional customers across the UK and more than 40 countries, operating through two principal divisions: Barclays UK (retail banking) and Barclays International (corporate and investment banking). Barclays plc and Barclays Bank PLC are both headquartered at One Churchill Place in Canary Wharf, London, and Barclays plc is listed on the London Stock Exchange under the ticker BARC and on the New York Stock Exchange as BCS.
Quick Facts
Registered Head Office Address
Barclays plc, 1 Churchill Place, Canary Wharf, London, E14 5HP, United Kingdom
Head Office Phone Number
+44 (0)20 7116 9000
Personal Banking Customer Service Number
0345 734 5345
Business Banking Customer Service Number
0345 605 2345
Premier Banking Customer Service Number
0800 924 7365
Lost / Stolen Cards & Fraud (24 hrs)
0800 161 5154
Overseas Callers
+44 24 7684 2100
Media Enquiries
media.relations@barclays.com
Industry
Retail Banking / Corporate Banking / Investment Banking / Wealth Management
Barclays Head Office Address
Registered Head Office Address (Barclays plc & Barclays Bank PLC)
1 Churchill Place, Canary Wharf, London, E14 5HP, United Kingdom
Customer Correspondence Postal Address
Barclays Bank UK PLC, Leicester, LE87 2BB
Barclays Bank UK PLC Registered Office
1 Churchill Place, Canary Wharf, London, E14 5HP, United Kingdom
About the Barclays Head Office
Barclays’ global headquarters at One Churchill Place is one of the most recognisable office towers in Canary Wharf, east London, designed by HOK Architects and opened in 2005. The building rises to 32 storeys and approximately 153 metres in height, featuring a distinctive glass facade bearing the Barclays eagle logo at the top, and sits adjacent to the former HSBC UK headquarters on the north side of Canary Wharf’s estate. One Churchill Place was purpose-built for Barclays and serves as the global command centre for the group’s executive, finance, risk, legal, compliance, and investment banking leadership teams. Canary Wharf is well served by the Jubilee line (Canary Wharf station), the DLR (Heron Quays and Canary Wharf stations), the Elizabeth line, and Thames Clipper river bus services from central London. Standard head office business hours are Monday to Friday, 9am to 5pm.
How to Contact Barclays
For personal banking customer service
Call 0345 734 5345 for all personal banking enquiries, including current accounts, savings, mortgages, loans, credit cards, and general account queries. Lines are open 24 hours a day, 7 days a week.
For Barclays Premier customers
Call 0800 924 7365, available 24 hours a day, 7 days a week, for dedicated Premier banking support.
For business banking customer service
Call 0345 605 2345 for all Barclays business banking and commercial banking enquiries. Lines are available Monday to Friday 8am to 8pm and Saturday 8am to 4pm.
For lost or stolen cards and fraud (24 hours)
Call 0800 161 5154 at any time of the day or night to report a lost or stolen Barclays card or suspected fraudulent activity.
For customers calling from outside the UK
Dial +44 24 7684 2100 for all overseas personal banking calls.
For head office and corporate enquiries
Call +44 (0)20 7116 9000, which is the main Barclays Group head office switchboard at One Churchill Place in Canary Wharf.
For written customer correspondence
Write to Barclays Bank UK PLC, Leicester, LE87 2BB for all written personal banking correspondence. For formal legal and corporate correspondence, write to 1 Churchill Place, Canary Wharf, London, E14 5HP.
For press and media enquiries
Email media.relations@barclays.com. The Barclays media team operates Monday to Friday 8am to 6pm.
For investor relations
Visit home.barclays/investor-relations or write to Investor Relations, Barclays plc, 1 Churchill Place, Canary Wharf, London, E14 5HP.
For FCA-regulated complaint escalation
Write to the Financial Ombudsman Service, Exchange Tower, London, E14 9SR, call 0800 023 4567, or email complaint.info@financial-ombudsman.org.uk if your complaint remains unresolved after eight weeks.
Frequently Asked Questions
Where is the Barclays head office?
Barclays’ registered head office is at 1 Churchill Place, Canary Wharf, London, E14 5HP. The 32-storey One Churchill Place tower, bearing the Barclays eagle logo at the top, has served as the group’s global headquarters since it was purpose-built and opened in 2005.
What is the Barclays customer service number?
The Barclays personal banking customer service number is 0345 734 5345, available 24 hours a day, 7 days a week. For business banking, call 0345 605 2345. For Premier banking, call 0800 924 7365. For lost or stolen cards, call 0800 161 5154.
What is the Barclays head office phone number?
The main Barclays Group head office switchboard is +44 (0)20 7116 9000, connecting to One Churchill Place in Canary Wharf, London.
Who is the CEO of Barclays?
C.S. Venkatakrishnan, known as Venkat, is the Group Chief Executive Officer of Barclays plc. He has held the role since November 2021, when he succeeded Jes Staley, and was previously Barclays’ Group Chief Risk Officer and Head of Global Markets.
Is Barclays a PLC?
Yes. Barclays plc is incorporated in England and Wales and is publicly listed on the London Stock Exchange under the ticker BARC and on the New York Stock Exchange under the ticker BCS.
How do I make a formal complaint to Barclays?
Call 0345 734 5345 or write to Barclays Bank UK PLC, Leicester, LE87 2BB. Barclays has up to eight weeks under FCA rules to resolve your complaint. If unresolved, escalate to the Financial Ombudsman Service at Exchange Tower, London, E14 9SR, or call 0800 023 4567.
When was Barclays founded?
Barclays traces its origins to 1690 when John Freame and Thomas Gould established a goldsmith banking business on Lombard Street in the City of London. The name Barclays was first associated with the bank in 1736, when James Barclay became a partner in the business. Notably, Barclays Enfield Town branch installed the world’s first cash machine (ATM) on 27 June 1967.