Tesco Headquarters Address, Head Office Location, and Contact Details
Tesco plc is the United Kingdom’s largest supermarket chain and one of the biggest grocery retailers in the world. Founded in 1919 as a market stall in East London, the company now operates thousands of stores across the UK under formats including Extra, Superstore, Metro, and Express. Beyond food retail, the Tesco group includes Tesco Bank, Tesco Mobile, and the Clubcard loyalty programme, which is one of the most recognised consumer loyalty schemes in UK retail history.
Quick Facts
Head Office Address
Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire, AL7 1GA, United Kingdom
Head Office Phone Number
0800 505 555
Customer Service Number
0800 323 4040
Official Website
tesco.com
Group Chief Executive
Ken Murphy
Industry
Retail / Grocery / Supermarket
Tesco Head Office Address
Head Office Address
Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire, AL7 1GA, United Kingdom
Complaints Postal Address
PO Box 1142, Warrington, WA55 1EU
About the Tesco Head Office
Tesco’s registered head office is located at Tesco House in Shire Park, Welwyn Garden City, Hertfordshire. This purpose-built campus houses Tesco’s corporate, commercial, technology, and finance teams and serves as the primary registered address for all investor and formal correspondence. The centrepiece of the campus is the Heart Building, a modern wellbeing and innovation centre, and the site supports around 7,000 jobs, making it one of the largest employer campuses in Hertfordshire. Standard head office business hours are Monday to Friday, 9am to 5pm.
How to Contact Tesco
For online orders and general enquiries
Call 0800 323 4040, available Monday to Saturday 7am–11pm and Sunday 8am–10pm. This is the main route for problems with deliveries, substitutions, refunds, and anything ordered through the Tesco website or app.
For in-store and general questions
Call 0800 505 555, available Monday to Saturday 8am–8pm and Sunday 9am–6pm. This number handles store-level enquiries, product availability, and general company information.
For Clubcard enquiries
Call 0800 591 688, available Monday to Friday 8am–8pm and Saturday 9am–6pm. Use this line for lost or stolen Clubcards, missing points, and Clubcard vouchers.
For WhatsApp support
Message Tesco on 0800 917 7403 using their virtual assistant or during customer service hours for a live agent.
For formal written complaints
Write to Tesco at PO Box 1142, Warrington, WA55 1EU.
Tesco Senior Leadership
Group Chief Executive Officer
Ken Murphy has served as Tesco’s Group CEO since October 2020 and under his leadership Tesco achieved its highest UK market share in over a decade during the 2025–26 financial year.
UK Chief Executive Officer
Ashwin Prasad succeeded Matthew Barnes as UK CEO, effective 30 June 2025.
Chief Strategy & Transformation Officer
Natasha Adams was appointed to this newly created role in May 2025.
Frequently Asked Questions
Where is the Tesco head office?
Tesco’s head office is at Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire, AL7 1GA. The campus is located approximately 22 miles north of central London and is accessible by train from London King’s Cross.
What is the Tesco customer service number?
The main Tesco customer service number is 0800 323 4040 for online order issues, and 0800 505 555 for in-store and general enquiries. All 0800 numbers are free to call from UK landlines and most mobile networks.
What is the Tesco head office phone number?
The general head office helpline is 0800 505 555. For investor or media enquiries, contact Tesco through tescoplc.com.
How do I make a formal complaint to Tesco?
Write to Tesco at PO Box 1142, Warrington, WA55 1EU, or contact them through tesco.com/help/contact or on WhatsApp at 0800 917 7403.
Is Tesco a PLC?
Yes. Tesco is officially registered as Tesco plc and is publicly listed on the London Stock Exchange under the ticker TSCO.