The Range Headquarters Address, Head Office Location, and Contact Details
The Range is one of the UK’s fastest-growing homeware, garden, and leisure retailers, founded in 1989 by Chris Dawson in Plymouth, Devon, who started the business with a single market stall before building it into a national discount retail chain. The company operates over 200 stores across the UK and Ireland, selling more than 65,000 product lines across 16 departments including home furnishings, DIY, gardening, arts and crafts, toys, and pet supplies. The Range is headquartered in Plymouth, Devon, and remains a privately owned business under the sole ownership of its founder Chris Dawson.
Quick Facts
Head Office Address
The Range, Tavistock Road, Roborough, Plymouth, Devon, PL6 7DE, United Kingdom
Head Office Phone Number
01752 201 801
Customer Service Number
01752 201 801
Customer Service Email
customerservices@therange.co.uk
Official Website
therange.co.uk
Founder & Chief Executive
Chris Dawson (founded 1989)
Industry
Home / Garden / Leisure Retail
Ownership
Privately owned (Chris Dawson)
The Range Head Office Address
Head Office & Registered Office
The Range, Tavistock Road, Roborough, Plymouth, Devon, PL6 7DE, United Kingdom
Customer Correspondence Postal Address
Customer Services, The Range, Tavistock Road, Roborough, Plymouth, Devon, PL6 7DE
About The Range Head Office
The Range’s head office is located on Tavistock Road in Roborough, a business park area on the northern outskirts of Plymouth, approximately three miles from Plymouth city centre and close to Plymouth City Airport’s former site. The campus serves as the central hub for The Range’s executive leadership, buying, merchandising, marketing, logistics, IT, and customer service teams, and reflects the company’s Plymouth roots where Chris Dawson first began selling goods from a market stall on Plymouth’s Pannier Market in 1989. The Roborough site is easily accessible from the A386 Tavistock Road, which connects Plymouth to the M5 motorway via Okehampton. Standard head office business hours are Monday to Friday, 9am to 5pm.
How to Contact The Range
For customer service and general enquiries
Call 01752 201 801 for all customer service enquiries about online orders, in-store purchases, returns, delivery, product information, and general queries. Lines are open Monday to Friday 9am to 5pm.
For customer service by email
Email customerservices@therange.co.uk for all written customer enquiries. The customer service team aims to respond within 3 to 5 working days.
For online order and delivery support
Visit therange.co.uk/contact-us and use the online help centre and live chat function for the fastest response on order tracking, delivery issues, and returns.
For written correspondence
Write to Customer Services, The Range, Tavistock Road, Roborough, Plymouth, Devon, PL6 7DE for all written correspondence and formal complaints.
For press and media enquiries
Contact The Range press team via the media contact form on therange.co.uk. The Range does not publish a general press office email address.
For careers
Visit therange.co.uk/careers for all current head office and store vacancies across The Range’s UK network.
The Range Senior Leadership
Founder & Chief Executive Officer
Chris Dawson is the sole founder and owner of The Range, having built the business from a single market stall in Plymouth in 1989 into a national retail chain with over 200 stores and annual revenues exceeding £1 billion. Known as CJ to his staff, Dawson is one of the most prominent self-made entrepreneurs in UK retail and has consistently rejected overtures from private equity and institutional investors, retaining 100% ownership of the business. He was appointed a Commander of the Order of the British Empire (CBE) in the 2020 New Year Honours for services to retail and to charity. His personal fortune has been estimated at over £1.5 billion, making him one of the wealthiest people in the UK South West.
Frequently Asked Questions
Where is The Range head office?
The Range’s head office is at Tavistock Road, Roborough, Plymouth, Devon, PL6 7DE. The company has been headquartered in Plymouth since it was founded by Chris Dawson in 1989.
What is The Range customer service number?
The Range customer service number is 01752 201 801, available Monday to Friday 9am to 5pm. You can also email customerservices@therange.co.uk or use live chat at therange.co.uk/contact-us.
Who owns The Range?
The Range is 100% privately owned by its founder Chris Dawson, who started the business as a single market stall in Plymouth in 1989. It remains one of the largest privately owned retail businesses in the United Kingdom.
How many stores does The Range have?
The Range operates over 200 stores across the UK and Ireland, with new stores regularly being added as part of the company’s ongoing expansion strategy.
How do I make a complaint to The Range?
Call 01752 201 801 (Monday to Friday 9am to 5pm), email customerservices@therange.co.uk, or write to Customer Services, The Range, Tavistock Road, Roborough, Plymouth, Devon, PL6 7DE. For online order complaints, use live chat on therange.co.uk for the fastest response.